Privacy Policy

Tv96 Privacy Policy — Our Commitment to Protecting Your Data

Tv96 takes your personal data seriously. Learn exactly how your information is collected, used, and protected — all in one place, with full transparency.

Last Updated: January 2026
January 2026

Introduction

Welcome to tv96. Our Privacy Policy explains what data we collect when you use our website, how that data is used, and the steps we take to protect your privacy.

Tv96 believes that every user's personal data belongs to them. That's why we treat data protection as our highest priority. By creating an account, making a deposit, playing games, or engaging in any activity on our platform, you are considered to have agreed to this Privacy Policy.

This policy is more than a legal formality — it is a bridge of trust between you and us. We want you to use tv96 with complete peace of mind, knowing your data is in safe hands.

In Brief: tv96 never sells your personal data to third parties. Your information is used solely to provide services and improve your experience.
Encrypted Protection

All your data is protected with SSL/TLS encryption. No third party can ever access or read your information.

Data Not Sold

Your personal data will never be sold or rented to advertisers or third parties.

Your Control

You may view, correct, or request deletion of your data at any time.

Secure Servers

Our servers operate in accordance with international security standards and undergo regular security audits.

Full Transparency

This page clearly explains what data we collect and why.

No Spam

Your email address or phone number will never be used to send you unsolicited messages.

What Data Is Collected

Tv96 collects two types of information from you — data you provide directly, and data collected automatically.

Information You Provide

Types of Data When It Is Collected Purpose
Name & Date of Birth At the Time of Registration Identity Verification & Age Confirmation
Mobile Number During Registration & Transactions OTP Verification & Communication
Email Address At the Time of Registration Account Verification & Notifications
National ID / Passport KYC Verification Identity Verification (Legal Obligation)
Payment Information On Deposits & Withdrawals Transaction Processing

Automatically Collected Information

  • IP Address: To identify the location of your device's internet connection.
  • Browser Information: To identify which browser and operating system users are using.
  • Usage Patterns: Which pages are visited most and how long users stay on the site.
  • Device ID: For security verification and fraud prevention.
  • Cookies & Local Storage Data: To remember your preferences and session.
Know: We do not store your bank card number or full payment details on our servers. All payment information is processed exclusively through secure payment gateways.

How Data Is Used

Collected information is used only for its intended purpose. No data is used for unrelated activities.

1
Service Delivery: To manage your account, process deposits and withdrawals, and ensure a smooth gaming experience.
2
Identity Verification: To complete the KYC process in compliance with legal requirements and to prevent fraud.
3
Security Confirmation: To detect and prevent suspicious logins, fraudulent transactions, and hacking attempts.
4
Analytics & Improvement: To analyze user preferences and behavior in order to improve service quality.
5
Contact: To send important updates, transaction confirmations, and support assistance.
6
Legal Obligations: Retaining and providing data as required by regulatory authorities.

Who Data Is Shared With

Tv96 does not sell or transfer your personal data to advertisers, marketing companies, or unrelated third parties. However, information may be shared in certain specific circumstances:

Limited Sharing

  • Payment Partners: Only the information necessary to process transactions is shared with payment processors such as Mobile Banking, Nagad, or Rocket.
  • KYC Partner: With approved KYC service providers for identity verification.
  • Technology Partners: Hosting and server service providers for site operations — access is strictly limited to necessary data only.
  • Legal Authorities: Information may be disclosed in response to a court order or a lawful request from a government authority.
Know Clearly: None of our partners may use your data for their own purposes. They may only use it as directed by tv96, and all partners are bound by strict confidentiality agreements.

Cookie Policy

Tv96 uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored in your browser.

Types of Cookies

Types of Cookies Purpose Validity Period
Essential Cookies Login sessions & core site functionality Cleared at end of session
Functional Cookies Remembering Your Language & Preferences 30 days
Analytics Cookies Understanding Usage Patterns & Improving Services 90 days
Security Cookies CSRF Protection & Suspicious Activity Detection Cleared at end of session

You can block or delete cookies from your browser settings at any time. However, disabling cookies may limit certain features of the site.

Data Security

Tv96 uses multiple layers of security to protect your data:

SSL/TLS 256-Bit Encryption
Firewall & DDoS Protection
Regular Security Audits
Two-Factor Authentication (2FA)
Encrypted Data Backup
Limited Staff Access
Your Role: No matter how strong our security is, keeping your password strong and not sharing it with anyone is equally important. If you notice any suspicious activity, contact support immediately.

How Long Data Is Retained

Tv96 does not retain your data longer than necessary. However, certain information must be kept for a defined period due to legal obligations:

  • Account Information: For the duration the account is active, and up to 5 years after closure (as required by law).
  • Transaction Records: Minimum 5 years (as required by financial regulations).
  • KYC Documents: Up to 5 years after account closure.
  • Gaming Log: Up to 3 years.
  • Support Chat: Up to 2 years.

Once the above retention periods expire, data is securely deleted or anonymized.

Your Rights

As a tv96 user, you have the following rights over your own data:

Right to Access: You have the right to know what data we hold about you and to receive a copy of it.
Right to Rectification: You may request a correction if your data is inaccurate or incomplete.
Right to Erasure: You may request deletion of your data under certain circumstances (though data subject to legal obligations may not be fully removable).
Right to Restrict Processing: You may request that your data not be used for specific purposes.
Data Portability: You may request an export of your data in a standard, portable format.
Right to Object: You may object to your data being used for marketing purposes, and we will honor that request.
How to Submit a Request: To exercise any of the above rights, please contact our support team. We typically respond within 30 business days.

Minor Protection

Tv96 is strictly prohibited for anyone under 18. We do not knowingly collect or store data from minors.

  • Age verification is mandatory at the time of registration.
  • Age is verified via KYC when there is any doubt.
  • If a user is found to be underage, their account will be immediately closed and their data deleted.
  • If you suspect a minor is using tv96, please notify us immediately.
For Parents: Keep your device and account out of reach of minors. tv96 is committed to responsible gaming. Learn more by visiting our Responsible Gaming View page.

Policy Changes

We may update this Privacy Policy from time to time due to business needs, legal changes, or service improvements.

1
Notice of Changes: Notice will be provided via email or on the site before any significant changes take effect.
2
Effective Date: The date of each update will be noted at the top of this page.
3
Consent: Continued use of the site after any changes constitutes acceptance of the updated policy.
4
Previous Versions: Previous versions of this policy are available upon request.

We recommend reviewing this page regularly to stay up to date.

Contact Us

If you have any questions, concerns, or complaints about our Privacy Policy, our team is always ready to help.

[email protected]
Response Time: Within 24 hours
Live Chat: Available 24/7
tv96.vin
Privacy Complaints: If you have any concerns about how your data is handled, contact us directly. We will resolve your complaint within 30 business days. If you are not satisfied with the outcome, you have the right to escalate the matter to the relevant legal authority.

Play Safe on tv96

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