Responsible Gaming

Responsible Gaming at tv96 — Build Safe & Healthy Gaming Habits

Gaming is meant to be fun — it should never be a source of stress or harm. tv96 wants you to stay in control at all times and enjoy gaming as a positive experience.

18+ Age Restriction
24/7 Support
100% Safe Platform
Free Self-Exclusion
What Is Responsible Gaming and Why It Matters

Responsible gaming at tv96 is more than a policy — it is our core commitment. We believe online betting and gaming should only be fun when it is controlled and part of healthy habits. The purpose of playing should be entertainment and excitement — never a way out of financial hardship or a means of escaping stress.

Online gaming is growing rapidly in Bangladesh. In this environment, tv96 wants every player to play consciously and within healthy limits. Responsible gaming means making your own decisions — how much time you spend, how much money you put in, and when to stop.

We understand that for some people, keeping gaming under control can be difficult. That is why tv96 offers a range of tools and support systems — so help is always available whenever you need it.

tv96's Commitment

We never encourage irresponsible gaming. Our platform is for healthy entertainment only — the safety of every player is our highest priority.

The core principles of responsible gaming are: bet within your means, respect time limits, keep in mind that winning is never guaranteed, and seek help when you need it. tv96 has built its responsible gaming programme around these four principles.

Remember: Winning and losing are both a natural part of gaming. It is normal to feel disappointed after a loss, but chasing those losses with bigger bets is never the answer. This tendency is known as "chasing losses" — and it is one of the clearest signs of irresponsible gaming.
Our Responsible Gaming Tools
Deposit Limit

Set your own daily, weekly, or monthly deposit limits. Once set, they take effect immediately.

Session Time Limit

Decide how long you will play before you start. When time is up, the platform will automatically alert you.

Break / Cooling-Off

Take a temporary break from 7 days up to 6 weeks. During this period, you won't be able to access your account or place any bets.

Self-Exclusion

Temporarily or permanently close your account. Contact support and it will take effect within 24 hours.

Activity History

You can view your full betting history and spending details at any time. Ensuring transparency is our responsibility.

Live Support

If you have concerns about your gaming, talk to our expert team via 24/7 live chat. All conversations are completely confidential.

Warning Signs — Stop If You Notice These

The first step in responsible gaming is being aware of your own situation. If you notice any of the following signs in yourself, take a moment to pause and reflect:

Stay Alert: These signs may be early indicators of a gaming problem. Recognising them early makes it possible to address the issue before it gets worse.
Placing more bets to recover losses ("chasing losses")
Unable to stop playing even when you want to, or feeling uncomfortable when you try
Hiding your gambling activity from family or friends
Spending money needed for essential living expenses on betting
Feeling restless, irritable, or moody when not gaming
Work, studies, or family responsibilities are being affected
Losing sleep or thinking about gaming throughout the day
Betting with borrowed or loaned money
If three or more of the above signs apply to you: Activate self-exclusion immediately and contact our support team. Seeking professional help is not a sign of weakness — it takes real courage.
Check Yourself

Ask yourself the following questions and answer them honestly — this assessment is for your benefit alone.

1
Do I stick to a pre-set budget when I play?
2
Can I stop playing within the time I set for myself?
3
Can I stay calm after a loss and hold back from placing more bets?
4
Can I talk openly with family and friends about my gaming?
5
Do I keep gaming as entertainment — not as a source of income?
6
Do I only play in my free time, after fulfilling my work, studies, and family responsibilities?
7
Do I have hobbies and interests outside of gaming?
If most of your answers are "Yes": You are enjoying responsible gaming in a healthy way. Keep it up, and use our tools to stay even more in control.
If most of your answers are "No": No need to worry, but taking action now is important. Activate our safety tools and reach out to support if needed.
Tips for Healthy Gaming Habits

A few simple habits can keep gaming enjoyable at all times. tv96 recommends following these tips:

1
Set a Budget First: Decide how much you are willing to spend before you start, and stick to it. This amount should be something you can afford to lose without it affecting your daily life.
2
Set Time Limits: Decide in advance how long you will play and set an alarm. The session limit tool will remind you automatically.
3
Take a Break: Take at least a 15-minute break after every hour of play. Get up, walk around, drink some water — keep your body and mind refreshed.
4
Don't make decisions on impulse: Don't bet out of anger or frustration after a loss. The smartest move in that moment is to step away.
5
Winning does not mean you have to play it back: When you win, consider withdrawing those funds. Many players end up losing everything chasing bigger wins after an early success.
6
Keep a Clear Head: Avoid gaming when you've been drinking, are overly tired, or feeling stressed. Your judgment is impaired in these states.
7
Tell Your Family: Talk openly with your family about gaming. Knowing they're aware makes it easier to keep yourself in check.
Golden Rule: When gaming starts causing stress, that is the right time to stop. Play when it is fun; take a break when it is not — that is the simplest rule of responsible gaming.
Use tv96 Safety Tools

Tv96 puts a set of powerful tools right in your hands — completely free and available to use at any time.

Deposit Limit

Set your own maximum daily, weekly, or monthly deposit amount. Decreasing a limit takes effect immediately; increasing one requires a 7-day waiting period.

Loss Limit

Once your losses reach a set limit, betting will automatically stop. The most effective way to keep financial losses in check.

Session Time Limit

Set a maximum session duration for each gaming session. You'll receive a notification when time is up and be logged out automatically.

Reality Check

A message will appear at regular intervals showing how long you've been playing and how much you've won or lost. Stay connected with reality.

Cooling-Off Period

Suspend your account temporarily for 7, 14, or 42 days. You will not be able to log in during this period.

Self-Exclusion

Close your account temporarily or permanently, from 6 months up to a permanent ban. Contact the support team and it will be activated within 24 hours.

How to activate: To activate any tool, go to your account settings or let us know via live chat. Our support team will guide you through every step.
Minor Protection

Tv96 is strictly prohibited for anyone under the age of 18. We do not knowingly permit minors to create or operate an account.

Our Age Verification Process

  • Date of birth is required at the time of registration.
  • In suspicious cases, age is verified through KYC checks.
  • If a user is found to be underage, their account will be closed immediately.
  • All funds deposited under a minor's name will not be refunded, and legal action may be taken.

Advice for Parents

If you suspect your child is using tv96 or any other online betting site:

Keep your device secure: Set a password on your phone or computer and keep it out of your child's reach.
Use Parental Controls: Enable your device's built-in parental controls and block gaming sites.
Talk openly: Talk to your child in simple terms about the risks of online gaming.
Let us know: If you find out your child is using tv96, contact support right away. We'll take immediate action.
Keep in Mind: Online betting is not just prohibited for those under 18 — it's also harmful to their mental development. As a parent or guardian, your awareness is the strongest protection.
Frequently Asked Questions (FAQ)

Responsible gaming means enjoying gaming as entertainment — not as a solution to financial problems or a way to relieve stress. It involves sticking to your own budget and time limits, managing your emotions, and asking for help when you need it.

No. Once self-exclusion is activated, any balance remaining in your account will be kept safe. You may request a withdrawal after the exclusion period ends or by contacting support. However, no betting or deposits will be possible while the exclusion is active.

Yes, limits can be changed. Reducing a limit takes effect immediately. Increasing a limit requires a 7 business day waiting period — this delay is intentional, to prevent impulsive decisions.

Reach out to the tv96 support team first — we'll help you confidentially and connect you with professional services if needed. Also talk to someone close to you. Remember, asking for help takes courage.

Speak to them with empathy, not anger or criticism. Encourage them to acknowledge the problem and seek help. If needed, contact tv96 support — we can also provide guidance to family members.

Yes. Age verification is mandatory at registration, and KYC checks are conducted in suspicious cases. Any account found to belong to someone under 18 is closed immediately. If a parent or guardian becomes aware of their child's account, please contact our support team right away.

Play Safe, Stay Happy

Join tv96 and experience responsible gaming at its best. Our safety tools and support team are always here for you.

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